This website is operated by Foot Centric. Your use of the website is conditional, based on your acceptance and compliance with the terms, conditions, notices and disclaimers set out below. We recommend you read them. Your use of this website constitutes your agreement to the Terms and Conditions.

Foot Centric reserves the right to amend the Terms and Conditions at any given time and without giving notice. If you continue to use the website after any amendment becomes operational, this constitutes an agreement by you to accept and be bound by the amended Terms and Conditions.


The products offered for sale on this website are available for purchase to individuals who can make legally binding contracts only.


Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order. Foot Centric reserves the right to accept or refuse your order for any reason, including, without limitation, the unavailability of any product, a pricing error or the product description posted on this website, or an error in your order. If we choose not to accept your order, we will not be liable to you or to anyone else in those circumstances. Your contract with us only comes into force when you receive verification of receipt of your order and payment.

Price & Payment

Prices of products, services and delivery and other charges displayed on this website are accurate at the time of issue, but may be changed at any time and are subject to availability.

Occasionally, an error may occur and goods may be either be priced or described incorrectly, in this instance we will not be obliged to supply the goods at the incorrect price or in accordance with the incorrect description or at all. We reserve the right to exact any errors from time to time. We will (at our discretion) either cancel your order and refund the price you have paid or take reasonable steps to contact you and ask you whether you would like to continue with the order at the correct price or correct description. If we are unable to contact you or you do not wish to continue with the order at the correct price or correct description, Foot Centric will cancel your order and refund the price you have paid.

We recommend that you do not share your payment card details or passwords to anyone. We cannot be liable for any losses you may incur in communicating information to us by internet link, phone or by email. Any such loss shall be wholly your responsibility.

Risk and Title

Foot Centric will retain ownership of the products you order until payment for the products is received in full, but all risk in the products will pass to you upon their delivery to or collection by a postal or courier service. You should consider whether to obtain any appropriate insurance.

Limitation of liability

Foot Centric will in no way be responsible for any direct, indirect, incidental, special or consequential damages, arising from use or inability to use the website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through the website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if we have been advised of the possibility of such damages.

Refund Policy, including exceptions/non-returnable items

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within a resalable time (7 days) and in original, undamaged packaging. If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund on the item.  You’ll also need the receipt and proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund too.

Certain types of items cannot be returned or refunded, these include, but are not limited to, personal care goods, such as beauty products. We also do not accept returns for hazardous materials, flammable liquids, or gases.

Unfortunately, we cannot accept returns on sale items or gift vouchers.

Items that are returned for refund must be returned with all components and also any promotional items received (including free gifts) or discounted additional products.


You may not cancel your order for any reason.


We deliver to the UK only. We do not give any notice of delivery days and times.


All goods are subject to availability. While we endeavor to hold adequate stock to fulfill all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we will take reasonable steps to contact you using the details you have provided to us to ask you how you wish to move forward. We may, at our discretion, process any part of the order which is available. Where goods are out of stock, we will refund you the price paid for such goods within 30 days.


All images are for illustration purposes only. Contents / accessories shown in images are not included unless stated in the product description.

Privacy Policy

When you provide us with personal information whether that be by booking an appointment, making a purchase or signing up to our newsletter you agree to our Privacy Policy in its entirety (available at

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